Getting Started

With NanoIP, you can choose different countries, regions, and proxy types according to your business needs. Common uses include account environment isolation, access testing, ad verification, data collection, social media operations, and market monitoring.

• Multi-account operations: configure relatively independent and stable network environments for different accounts to reduce environment mixing risks.
• Data collection: access public web data from different regions under applicable rules and improve the stability of collection tasks.
• Localized operations: simulate network access environments in different countries or regions for content review, page testing, and account operations.
• Social media automation: work with browsers, fingerprint browsers, or automation tools to provide a more stable access environment for social accounts.
• Ad verification: check ad display, landing page access, and delivery results in different countries or regions.
• Market monitoring: view public pages, price information, search results, or competitor displays from different regions.

NanoIP currently mainly provides the following proxy products:

Dynamic residential proxies are suitable for workflows that need frequent IP switching and coverage across multiple countries or regions, such as data collection, bulk access, and localized testing.

They are usually used by traffic volume, and you can select regions based on business needs. In some scenarios, session parameters can keep the IP stable for a period of time.

Dynamic mobile proxies use mobile network environments and are better for scenarios with higher mobile-network recognition requirements, such as mobile app testing, social media operations, and ad verification.

Dynamic mobile proxies are also suitable for flexible traffic-based usage.

Static ISP proxies are suitable for scenarios that need long-term stable IPs, such as account login, account warming, long-term operation, and localized business maintenance.

Static ISP proxies are usually purchased by IP and duration. After purchase, they stay relatively fixed during the validity period and are better for workflows that require IP stability.

• If you need long-term stable account login, choose static ISP proxies first.
• If you need to visit different pages frequently, run collection tasks, or switch IPs flexibly, choose dynamic residential proxies.
• If your workflow is more mobile-oriented, or the target platform works better with mobile network environments, choose dynamic mobile proxies.

Open the NanoIP proxy platform:

app.nanoip.net

Click the registration entry to open the account registration page.

Fill in the registration information according to the page prompts. You usually need to provide:

• Email address
• Login password
• Invitation code, if any

Make sure the email address can receive messages normally. Order notices, account notices, and support communication may use this email later.

After submitting the registration information, complete verification according to the page prompts.

If the system requires email verification during registration, open your mailbox and follow the instructions in the verification email.

If you do not receive the verification email, check:

• Whether the email address is correct.
• Whether the email went to spam or promotions.
• Whether you can resend the verification email later.

After registration, return to the login page and sign in with your email and password.

After signing in, you can view products, buy packages, manage orders, and check account information in the platform.

Before buying, confirm the following information:

• Whether you need static or dynamic proxies.
• Target country or region.
• Whether city-level selection is required.
• Usage period or traffic volume.
• Main use case.
• Tools where you plan to use the proxy.

Static ISP proxies are suitable for business scenarios that need long-term stable IPs.

Purchase steps:

• Sign in to the NanoIP proxy platform.
• Open the static ISP proxy purchase page.
• Choose a country or region.
• Choose a city if the page supports it.
• Choose purchase duration.
• Enter the purchase quantity.
• Review the order amount.
• Submit the order.
• Complete payment.
• View the opened static proxies in the order or proxy list.

Static ISP proxies are usually purchased by IP quantity and usage duration. Confirm the region, duration, and quantity before buying.

Dynamic residential proxies are suitable for workflows that use traffic and need flexible IP switching.

Purchase steps:

• Sign in to the NanoIP proxy platform.
• Open the dynamic residential proxy purchase page.
• Choose a traffic package.
• Review package validity and price.
• Submit the order.
• Complete payment.
• Select country, session type, and other parameters as needed, then extract routes in the platform.

Dynamic residential proxies are usually billed by traffic. Usage consumes traffic from your account balance.

Dynamic mobile proxies are suitable for mobile business, mobile network environment testing, social media operations, and similar scenarios.

Purchase steps:

• Sign in to the NanoIP proxy platform.
• Open the dynamic mobile proxy purchase page.
• Choose a traffic package.
• Review package price and validity.
• Submit the order.
• Complete payment.
• Configure country and session parameters according to your business needs, then generate proxy connections in the platform.

Dynamic mobile proxies are also usually billed by traffic. Test access to the target platform before full use.

After payment, you can view purchased products in the proxy platform.

Common locations include:

• My Orders.
• Proxy list.
• Traffic balance.

The exact entry point depends on the platform page.

If order payment fails, try the following:

• Check whether the payment method is available.
• Check whether the account balance is sufficient.
• Start payment again.
• Check whether the order is still pending payment.
• Switch payment method and retry.
• Contact support and provide the order number.

Avoid creating too many repeated orders, which can make order management confusing.

Proxy products are network resource products, and purchase occupies the corresponding resources.

If there is a quality issue, you can request a refund within 24 hours.

For special cases, contact NanoIP support and provide the order number, purchased product, problem description, and relevant screenshots.

Before getting started, prepare the following information:

• NanoIP account.
• Active paid package.
• Proxy type.
• Target country or region.
• Proxy host address.
• Port.
• Username and password, or whitelist authentication information.
• Tool where the proxy needs to be configured.

Open the proxy platform:

app.nanoip.net

Sign in with your account and password.

After signing in, find the proxy generation, proxy list, or product management entry.

Different products may be used differently:

• Static ISP proxies: after purchase, they usually generate fixed proxy IP, port, and authentication information.
• Dynamic residential proxies: you usually choose country, session type, and other parameters before generating a proxy connection.
• Dynamic mobile proxies: you usually choose mobile proxy country and session parameters before generating a proxy connection.

Copy the proxy information shown on the page.

Common proxy information includes:

• Protocol type.
• Proxy address.
• Port.
• Username.
• Password.
• Country or region.
• Session parameters.
• Validity period or traffic balance.

Do not publicly share your proxy account, password, or connection information to avoid unauthorized use or extra consumption.

You can configure NanoIP proxies in different tools, such as:

• Chrome browser.
• Fingerprint browsers such as AdsPower, GoLogin, BitBrowser, and MoreLogin.
• Clash.
• v2rayN.
• Other tools that support HTTP, HTTPS, or SOCKS5 proxies.

When configuring, fill in the proxy protocol, address, port, username, and password according to the tool requirements.

After configuration, test whether the proxy works before regular use.

You can test in the following ways:

• Open an IP lookup website.
• Check the current exit IP.
• Check the country or region of the IP.
• Visit the target website and confirm it opens normally.
• Check the proxy test result inside the tool.
• If anything is abnormal, check whether the proxy address, port, username, and password are correct.

If the proxy cannot connect, possible reasons include:

• Proxy address is incorrect.
• Port is incorrect.
• Username or password is incorrect.
• Protocol type is incorrect.
• Package has expired.
• Dynamic proxy traffic has been used up.
• Local network cannot connect to the proxy service.
• Target website restricts access.
• The tool proxy configuration method is incorrect.

Static proxies usually use fixed IPs and are better for account login, long-term operation, and stable environment maintenance.

Dynamic proxies are usually used by traffic. They generate proxy connections based on country, session, and other parameters, and are better for data collection, localized access, bulk tasks, and flexible IP switching.

A proxy is only one part of the network environment. To reduce extra verification, also consider the following:

• Keep the account usage environment stable.
• Do not mix multiple accounts in the same environment.
• Keep browser fingerprint, time zone, language, and IP region as consistent as possible.
• Control access frequency and avoid unusually high-frequency operations.
• Choose the proxy type that matches your business type.

If you cannot resolve the problem yourself, contact NanoIP support and provide as much of the following information as possible:

• Account email.
• Order number.
• Proxy type.
• Target country or region.
• Tool in use.
• Error screenshots.
• Proxy test result.
• Specific website or business scenario.
• Time when the problem occurred.

You can contact support for the following issues:

• Registration or login errors.
• Verification code not received.
• Order payment failed.
• Proxy not opened.
• Proxy connection failed.
• Target website cannot be accessed.
• IP region is not as expected.
• Traffic or validity is abnormal.
• Refund or order issues.
• Product selection advice.
• Enterprise or high-traffic purchase consultation.

To locate the issue faster, prepare the following information in advance:

• NanoIP account email.
• Order number.
• Product type.
• Proxy country or region.
• Tool in use.
• Error screenshots.
• Test result.
• Time when the issue occurred.
• A brief description of your use case.

Example:

I purchased static ISP proxies. The order number is XXXXX, and the target region is the United States. After configuring the proxy in AdsPower, the test failed with a connection timeout. Here are my configuration and error screenshots. Please help check the cause.

Support can provide basic configuration guidance, such as how to fill in proxy address, port, username, password, and common tool setup methods.

However, third-party tools may have different interfaces and versions. Some tool-specific issues need to be checked together with the corresponding tool documentation.

Yes.

If you are unsure whether to buy static ISP proxies, dynamic residential proxies, or dynamic mobile proxies, explain your use case to support, such as:

• For account login.
• For data collection.
• For ad verification.
• For localized testing.
• For social media operations.
• Need fixed IP.
• Need frequent IP switching.
• Need a specific country or city.

Support will provide product selection suggestions based on your scenario.

If you have high-traffic, specified-region, long-term purchase, enterprise account, API integration, or special business needs, contact support for consultation.

NanoIP will provide corresponding support according to resource availability and business requirements.